Frequently Asked Questions

Everything you need to know about shopping with ShopTwiz.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

ShopTwiz accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

Do you ship internationally?

Yes, we currently ship to over 50 countries. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email with a tracking link. You can also log into your ShopTwiz account and view your order history for real-time updates.